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How b55game Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the lobby — and what we do with it.

Account data collected at registrationPayment data — JazzCash, Easypaisa, RaastCookie and device dataYour right to access or delete dataPakistan-eligible regions only
b55game How b55game Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something or raise a concern about how we handle your information, our support team is the right place to start. We aim to respond to data-related requests within a reasonable timeframe. Use the channel that suits you.

Live Chat Open the chat widget from any lobby page. Describe your data request clearly and a support agent will confirm receipt and the next steps.
Email Support Send your request to our support email address. Include your registered mobile number so we can locate your account quickly and respond accurately.
Account Help Centre Log in, go to your account settings, and submit a data or privacy query directly from the help section. Responses are tied to your account record.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use a combination of technical and operational measures to keep your account data safe. Cookies help us remember your session preferences and detect suspicious activity; you can manage cookie settings from your browser at any time. Your payment data — including JazzCash mobile wallet references and Easypaisa transfer records — is stored in encrypted form and is only accessible to staff who need it for transaction support.

Encrypted Storage

Your account details and payment records, including Raast and Easypaisa transaction data, are stored using encryption. We do not hold plain-text payment credentials on our servers.

Cookie Controls

We use session and analytics cookies. You can block or clear cookies through your mobile browser settings without losing your account login credentials.

Data Retention

We keep your account data for as long as your account is active and for a period after closure, as required by applicable regulations in your region where local law permits.

Access Requests

You can ask us to provide a copy of the personal data we hold about you. Submit the request via live chat or email with your registered account mobile number.

Your Questions About This Policy

These are the questions we hear most often about how we handle account and payment data. If your question is not covered here, reach us through live chat or the account help section.

We collect your name, email address, mobile number and country. If you deposit via JazzCash or Easypaisa, the transaction reference is also logged against your account wallet.

We only share payment data with the processor handling your transaction — JazzCash, Easypaisa or Raast — and only the information needed to complete or verify that specific payment.

Contact us via live chat or support email with your registered mobile number. We will identify your account and provide the data we hold within a reasonable timeframe.

Yes. Send a deletion request through the account help section or via email. We will process it subject to any retention obligations that apply under local law in your region.

We use cookies to maintain your session and monitor for unusual login activity. You can block or clear them in your mobile browser settings; this does not affect your saved account credentials.

Raast and other mobile wallet transaction references are stored in encrypted form. We do not retain your wallet PIN or full account number — only the reference needed to match your deposit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.